Terms and Conditions

1. Introduction Welcome to CA Distribution Ltd. These Terms and Conditions govern your use of our services and website. By engaging with us, you agree to comply with these terms.

2. Business Overview CA Distribution Ltd is a licensed alcohol distribution company operating in Kigali, Rwanda. We supply alcoholic beverages to retailers, bars, restaurants, and other licensed entities.

3. Legal Compliance 3.1. We adhere to all Rwandan laws and regulations regarding alcohol distribution, including licensing, taxation, and responsible sales. 3.2. Customers must provide valid business licenses before purchasing alcoholic products. 3.3. Alcohol sales are restricted to individuals and businesses of legal drinking age (18+).

4. Orders and Payments 4.1. Orders must be placed via our official communication channels, including email, website, or phone. 4.2. All orders are subject to availability and confirmation by CA Distribution Ltd. 4.3. Payment terms include cash, bank transfer, or any approved digital payment method. 4.4. Prices are subject to change without prior notice due to market fluctuations or regulatory changes. 4.5. Late payments may incur penalties as per our invoicing terms.

5. Delivery and Shipping 5.1. We offer delivery services within Kigali and surrounding areas. 5.2. Delivery schedules will be communicated upon order confirmation. 5.3. Customers must inspect goods upon receipt and report any discrepancies within 24 hours. 5.4. Risk of loss or damage transfers to the customer upon delivery acceptance.

6. Returns and Refunds 6.1. Returns are accepted only for defective or damaged products reported within 24 hours of delivery. 6.2. Refunds or replacements are subject to verification and approval by our team. 6.3. Products must be returned in their original packaging with proof of purchase. 6.4. We do not accept returns for perishable products unless they are damaged or faulty.

7. Responsible Alcohol Distribution 7.1. We promote responsible drinking and do not support underage or excessive alcohol consumption. 7.2. We reserve the right to refuse service to customers suspected of reselling alcohol illegally. 7.3. All marketing and promotional activities comply with Rwandan advertising standards.

8. Intellectual Property 8.1. All content on our website, including logos, text, and images, is the intellectual property of CA Distribution Ltd. 8.2. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Limitation of Liability 9.1. CA Distribution Ltd is not liable for indirect, incidental, or consequential damages arising from the use of our products. 9.2. We are not responsible for delays or disruptions beyond our control, including strikes, natural disasters, or government restrictions.

10. Privacy Policy 10.1. We collect and process customer data in compliance with Rwandan data protection laws. 10.2. Customer information is used only for order fulfillment, communication, and internal business purposes. 10.3. We do not sell or share customer data with third parties without consent.

11. Termination of Services 11.1. We reserve the right to terminate or refuse service to any customer who violates these terms. 11.2. Fraudulent activities, abusive behavior, or illegal practices will result in immediate account suspension.

12. Governing Law and Dispute Resolution 12.1. These Terms and Conditions are governed by the laws of Rwanda. 12.2. Any disputes shall be resolved through mediation or arbitration in Kigali before pursuing legal action.

13. Amendments and Updates 13.1. We reserve the right to modify these Terms and Conditions at any time. 13.2. Customers will be notified of significant changes through our website or official communication channels.

14. Contact Information For inquiries or concerns regarding these Terms and Conditions, please contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.